1. Introduction

This Privacy Policy describes how NacX (“we”, “us”, or “our”) collects, uses, stores, and protects information obtained from users (“you” or “User”) when you access or use our products, services, websites, and applications (collectively, the “Services”).

By using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We may collect the following categories of personal and non-personal information:

2.1 Information You Provide Directly:

• Name, email address, and contact information
• Account registration details
• Feedback, support requests, and communications with us

2.2 Information Collected Automatically:

• IP address, browser type, and operating system
• Pages visited, time spent, and clickstream data
• Device identifiers and usage patterns
• Cookies and similar tracking technologies

2.3 Information from Third Parties:

• Analytics providers and advertising partners
• Social media platforms (if you connect accounts)

3. How We Use Your Data

NacX uses your data strictly for the following purposes:

3.1 Analytics & Service Improvement:

• To understand how users interact with our Services
• To monitor performance, diagnose technical issues, and improve features
• To generate aggregated, anonymised statistical reports

3.2 Advertising:

• To display relevant advertisements within our Services
• To measure the effectiveness of advertising campaigns
• To personalise ad content based on usage behaviour and preferences

3.3 Operational Purposes:

• To provide, maintain, and support our Services
• To communicate service updates, policy changes, and important notices
• To verify identity and manage user accounts
• To comply with applicable laws and regulations

4. What We Do NOT Do With Your Data

NacX is firmly committed to responsible data stewardship. We explicitly prohibit the following:

• Selling, renting, or trading your personal data to any third party for their own commercial purposes
• Sharing your data for any illegal activity or unauthorised purpose
• Using your data to engage in discrimination, harassment, or any harmful practice
• Disclosing your personal information without your consent, except as required by law

Your trust is our priority. Any use of data outside the purposes described in Section 3 requires your explicit prior consent.

5. Data Management & Responsibility

All user data collected through our Services is managed, stored, and protected exclusively by NacX. We implement industry-standard administrative, technical, and physical security measures to safeguard your information against unauthorised access, loss, or misuse.

Our data management practices include:

• Encrypted storage and transmission of sensitive data (SSL/TLS)
• Access controls limited to authorised personnel only
• Regular security audits and vulnerability assessments
• Defined data retention periods — data is deleted when no longer needed

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to enable analytics and advertising functionality. These may include:

• Session cookies — for core functionality and user authentication
• Persistent cookies — to remember preferences and improve experience
• Analytics cookies — to track usage patterns and performance metrics
• Advertising cookies — to serve relevant ads and measure campaign performance

You may control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Services.

7. Third-Party Services

We may engage trusted third-party service providers (e.g., analytics platforms, advertising networks, cloud infrastructure) solely to support the purposes described in this Policy. These providers are contractually obligated to:

• Process data only on our behalf and under our instructions
• Maintain adequate security measures
• Not use your data for their own independent purposes

Our Services may contain links to external websites. NacX is not responsible for the privacy practices of third-party websites and encourages you to review their policies independently.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of inaccurate or incomplete data
• Right to Erasure — request deletion of your data, subject to legal obligations
• Right to Object — object to processing for advertising or analytics purposes
• Right to Data Portability — receive your data in a machine-readable format
• Right to Withdraw Consent — withdraw consent at any time without affecting prior processing

To exercise any of these rights, please contact us at the email address provided in Section 11.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Analytics data may be retained in aggregated, anonymised form beyond the standard retention period. Upon request, we will delete or anonymise your personal information within a reasonable timeframe.

10. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take prompt steps to delete such information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

NacX — Data Privacy Team
Email: velmiosites@gmail.com

We aim to respond to all enquiries within 5 business days.

12. Changes to This Policy

NacX reserves the right to update or modify this Privacy Policy at any time. We will notify users of material changes by updating the effective date at the top of this document and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of our Services following any changes constitutes your acceptance of the revised Policy.